Get in Touch
We're here
to help.
Questions about a report, a billing issue, or a trade enquiry — send us a message and we'll get back to you promptly.
Send us a message
Complete the form and we'll open a pre-filled message in your email app.
Business Hours
Monday – Friday: 9:00 am – 5:00 pm
Saturday – Sunday: Closed
Reports are delivered automatically 24/7
FAQs
Common questions
We aim to respond to all enquiries within one business day. Technical and billing issues are typically resolved same-day.
Select "Report dispute or error" as your subject and include your registration number and report reference. Our data team will investigate and respond within 2 business days.
Because reports are generated from live databases the moment you run a check, refunds are not available once a report has been produced.
Yes — we work with car dealers, fleet operators, and automotive businesses. Select "Partnership / trade enquiry" and describe your requirements.
Still not sure? Run a free sample first.
See exactly what a Full Check report looks like before you spend a penny.